Archive for the 'Tech Support' Category


AVG – Cannot Launch AVG Internet Update

Tuesday, January 17th, 2006

Last week sometime I was doing maintenance on an OLD Windows 95 machine (yes there are some still out there….) and noticed the Antivirus had not updated in a good while. They were using Grisoft’s AVG and so I tried to force an update. I was greeted with an error message… “Cannot Launch AV internet […]

Outlook archive error message

Tuesday, January 17th, 2006

Saw this today…. “Error while aging folder “Inbox” in store “Personal Folders”. File access is denied. You do not have the permission required to access the file C:\WINDOWS\Application Data\Microsoft\Outlook\archive.pst.” It was on an older Outlook 98/Windows 98 system, but it was something that might be applicable to others as well. Basically, this system has two […]

Windows XP SP3

Tuesday, January 17th, 2006

Well, in the article the other day about the Windows wireless problem/(feature that could be exploitable?) there was a mention that the default behaviour for Windows would be changed with the next service pack, for XP users that’s SP3. So, when can we expec this? It seems that service pack three for Windows XP probably […]

Using the command line in linux – part 4

Monday, January 16th, 2006

Dealing with text…. we’ve looked at a couple of basics on logging in and starting to use the command line and hopefully not feeling too helpless there… we’ve seen ways to navigate directories and how to find new commands and how to find out more about how to use them. Now it’s time to talk […]

Using the command line in linux – part 3

Monday, January 16th, 2006

Now that we’ve logged in and learned how to move from one directory to another (and find where we are if we get lost…) it’s probably time to start learning how to find out about other commands. Well, if you press tab at the command line you will likely see something that starts like this…. […]

Using the command line in linux – part 2

Monday, January 16th, 2006

This is part two in a series of “how to use the command line in linux” style articles…. these are intended to be quite basic for those that have not used a command line before…. In part one we logged in (if necessary) and found out about the help command, navigated a bit with the […]

Using the command line in linux – part 1

Monday, January 16th, 2006

I know many people get intimidated with a black screen, white text and blinking cursor. No mouse, not knowing where to start…. well, I’m going to spend a bit of time in this article trying to help show you how to survive the command line in linux. For starters, don’t think that linux is a […]

Scheduling tasks in linux – the at command

Monday, January 16th, 2006

I did an article a while back about cron and scheduling tasks in linux (I also mentioned kron which is a graphical interface for cron scheduling…). That works well and good for things that happen on a recurring basis, but the next question is what if I want to schedule a command (or series of […]

Urgent AOL update

Monday, January 16th, 2006

This sounds like a serious vulnerability. The SecurityFix is reporting on a very serious vulnerability in AOL. The problem affects AOL version 8.0, AOL version 8.0+, and AOL version 9.0 Classic. The vulnerability could allow a remote attacker to take control of a users PC. Basically, all that would be needed is for the AOL […]

Running kontact components standalone

Sunday, January 15th, 2006

Not long ago, I switched from Evolution to Kontact as my primary mail/calendar/addressbook/etc…. program under linux. One of the nice things about the Kontact suite is that you can either open up the “umbrella” application kontact or, the individual applications. I like the fact that they can still be used standalone. So, I was a […]

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