Archive for the 'Tech Support' Category
Saturday, November 26th, 2005
Ok, one of the first things that I got annoyed with in the new Mandriva 2006 install on the laptop was the event triggered sounds. Popup notification window one sound, error message – glass breaking, etc. etc…. So, I started trying to remember where to cut all that stuff off. It took a bit of […]
Posted in Computers, Linux, Tech Support | No Comments »
Saturday, November 26th, 2005
Well the saga continues. I suspect there will be a three as I get all software installed and mention tips and tweaks. III may not be named as such, I may just do a series of articles on little things that I’ve changed. At this hour I’ve got the KDE desktop for Mandriva 2006 up […]
Posted in Computers, Linux, Software, Tech Support | No Comments »
Friday, November 25th, 2005
I talked in the last entry about using UltraVNC and UltraVNC Single Click (ultravnc sc) as a means of doing remote desktop support. The idea is that you (the technical support person), setup vncviewer to listen for connections, then the end user with pc problems can download your customized ultravnc server that will connect to […]
Posted in Computers, Software, Tech Support | No Comments »
Friday, November 25th, 2005
A little while back I talked some about TightVNC which for a long time has been my favorite implementation of a remote framebuffer, or remote desktop viewing protocol known as VNC (Virtual Network Computing.) The original VNC (now realvnc) came out of AT&T research labs in the UK and has developed quite a following as […]
Posted in Computers, Tech Support | No Comments »
Friday, August 26th, 2005
Incidents.org has an update on yesterdays story of very long registry entries not being visible in most registry tools (regedit among others.) They have an updated list of what does and does not read these long keys. They’ve alluded to nasties in the wild that are already taking advantage of this and have confirmed that […]
Posted in Computers, Security, Software, Tech Support, Windows, Windows | 1 Comment »
Wednesday, August 24th, 2005
There’s another great article at newsforge this evening. I remember seeing some time back a camera which took panoramic pictures. The photographer would hold it steady over his head and the camera would slowly circle around to get a 360 degree photo. In fact I think I remember seeing a large group picture where someone […]
Posted in Computers, Linux, Linux, Software, Tech Support, Windows | No Comments »
Monday, August 22nd, 2005
About 6 months ago I had a customer call with a bit of a crisis. They had deleted some folders in Outlook without realizing the cleared out a few things they NEEDED to keep. Up until then I hadn’t had much opportunity to try to find out what was recoverable, but I discovered there is […]
Posted in Computers, Software, Tech Support, Windows, Windows | No Comments »
Saturday, August 20th, 2005
There are a number of Windows applications that may not have suitable replacements under linux. I know a lot of people that have considered switching, but there was “one program holding them back.” Fortunately there are several options on how to keep that one application from holding you back. Send article as PDF
Posted in Computers, Linux, Linux, Software, Tech Support | 1 Comment »
Saturday, August 20th, 2005
No, not red or white. I’m talking Wine (Wine Is Not an Emulator) , which allows windows applications to run under linux. One of the sites that I’ve found that has some great tips regarding Wine is Franks Corner. For several years this site has been a good resource of “how to” get things to […]
Posted in Computers, Linux, Linux, Software, Tech Support | No Comments »
Tuesday, August 16th, 2005
I’ve been using a site the last two days that I thought others might find useful. If you don’t know about it already, it’s bootdisk.com. They have available for download all sorts of Dos, Windows and Linux boot discs. Send article as PDF
Posted in Computers, Software, Tech Support | No Comments »