Archive for the 'Windows Tech Support' Category


Windows XP Stop 0x0000007B Error Booting into Safe Mode

Sunday, February 7th, 2010

A recent malware removal session gave a very frustrating error in trying to boot into safe mode. I was unable to boot into safe mode, safe mode with networking or even safe mode with the command prompt. The Stop Error was a Stop 0x0000007B Error. The instructions on the screen talk about running chkdsk on […]

Windows XP Unable to Login After Cleaning Out Rogue Antivirus

Tuesday, January 26th, 2010

This article may come in handy if you are out there battling the latest rogue du jour. Occasionally I have been through a cleaning process for these rogues and got to a point where the scanner had run and cleaned things out (whether it was malwarebytes antimalware or superantispyware.) It was time to reboot and […]

Services.exe running at 100% CPU and using 100s of MB of memory – Windows XP SP3

Friday, July 24th, 2009

I came across an interesting one in the last few days. This system was a Windows XP system with current updates – SP3, IE 8…. and among other things there was a complaint of very sluggish behavior. I updated the antimalware software installed and ran scans. Malware Bytes antimalware actually found and removed two suspect […]

Gigabyte GA-7VT600 Motherboard automatically shutting off

Saturday, June 20th, 2009

I’ve been struggling off and on with an issue on my Dad’s computer the last month or so. He said that it would occasionally just shut off completely out of the blue. (He also admonished me not to spend much time on it. Unfortunately problems like this are usually the ones that take the most […]

Blackberry Desktop Manager Syncing Calendar to Outlook 2000

Monday, February 16th, 2009

Not too long ago I had the opportunity to take a look at synchronizing a Blackberry to Outlook 2000. They said that the phone tech support told them it was a really easy thing to do and if they had an onsite computer technician they could probably click a couple options and have it set […]

Microsoft Releasing out of Cycle Patch for Internet Explorer Exploit

Wednesday, December 17th, 2008

Take a look at the official announcement. They’ve moved outside the usual update cycle for this one. VERY good move Microsoft to get this patch in before the holidays as it looks as though there’s been a spike in the use of this particular exploit and with people doing a lot of home pc browsing […]

Two new Windows exploits in the Wild | Wordpad Text Converter | Internet Explorer 7 XML Parser

Wednesday, December 10th, 2008

In the wake of a huge patch Tuesday, Microsoft has two new fires to be fighting. There are apparently “limited and targeted” attacks against a flaw with the Text converter component of Wordpad. Affected systems include Windows 2000 SP4, XP up to SP2, Server 2003 SP1 and 2. Vista is not affected Server 2008 is […]

Massive Windows Update Tuesday

Wednesday, December 10th, 2008

Microsoft had a mammoth patch Tuesday this month with 28 bug fixes (23 critical). (Computerworld article linked above. This is one of the largest update releases in five years (!) Those fixes were wrapped up in 8 updates for Internet Exporer, Office, Sharepoint, Windows media player and visual studio and Visual basic. (Oh and it […]

Gateway gt4022 Won’t Boot | Won’t Post | Dead Motherboard

Sunday, December 7th, 2008

The title says most all, the system would start to act as though it was powering up. The LED would come on for a second and the fans would start. The fans stayed on, but the LED went right back off and the system didn’t seem to POST, or show anything on the onboard video. […]

Ron Ads NetupBanner Popups and Invalid Image file c:\windows\system32\nolomipu.dll

Thursday, December 4th, 2008

Here are some notes from a recent spyware cleanup. The system came in and there were complaints that “Ron Ads by NetupBanner” kept coming up all the time as well as popups claiming that the dll c:\windows\system32\nolomipu.dll is not a valid windows image – mismn.exe bad image. I ran malwarebytes antimalware and that cleaned out […]

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