Archive for the 'Windows Tech Support' Category


Bad malware storms brewing

Thursday, June 8th, 2006

ADTMAG.com has an interesting article talking of the convergance of spyware and more sophisticated phishing attacks. They talk about the convergance of viruses and spam engines that happened in 2003 as a real shift in the dynamic of WHERE junk mail was coming from. Today botnets account for about 90% of the spam online, and […]

Microsoft Genuine Advantage phones home daily

Thursday, June 8th, 2006

Microsoft says they need to do a better job about disclosing this, but the Genuine Advantage tool contacts Microsoft daily. It doesn’t do this to track your browsing or downloading habits, but to check and see if it’s ok that it’s still running. According to this article, they have some concern that it might not […]

New malware sightings

Thursday, June 8th, 2006

Incidents.org had an entry in the last couple days on a malware infestation that was interesting and showed a couple things. 1) You can’t bet on antivirus to keep you safe (the initial installer was not detected by most AV vendors – suspicious by 1.) (If you think about it, this makes perfect sense – […]

Microsoft should use a /home partition….

Thursday, June 8th, 2006

I saw this yesterday or day before… George Ou has said that Microsoft should move user data to it’s own volume (or partition). He is ABSOLUTELY RIGHT. I think these days the default install for any modern operating system ought to assume you care enough about your data to seperate it from the main OS. […]

Remote tech support with anything – would I do it?

Tuesday, June 6th, 2006

I’ve tried to ask myself if I’d trust someone enough to let them run a remote session on my own desktop to solve a problem. I think the answer is “it depends”. If you think about it, I do tech support for home users quite a bit and they let me come into their homes. […]

The security of remote tech support (ultravnc sc or x11vnc with wrapper script)

Tuesday, June 6th, 2006

Well, I’ve got a nice way of doing “easy” one click (or one cut and paste) light desktop support for windows or linux, one uses ultravnc sc, the other uses x11vnc with a special wrapper script. So, what security flaws are there in this process? Well, for starters, I see the biggest vulnerability for the […]

A closer look at x11vnc

Tuesday, June 6th, 2006

I’ve got to say, one of the things I really like about linux are the myriad of options for remotely administering a system. SSH is the one I use the most, but for the graphical you have x (especially on the LAN), nxserver (which is a compressed and optionally encrypted wrapper of the X protocol….), […]

x11vnc recompiled to be as widely compatible as possible…

Tuesday, June 6th, 2006

As I said in the earlier posts, I was essentially looking for a “Single click” solution for linux VNC remote desktop support. A solution that doesn’t require the remote support client to change firewall settings, install software, etc. What I’ve settled on is closer to a single cut and paste solution, which is fairly simple. […]

Remote Tech Support with x11vnc and wrapper script

Tuesday, June 6th, 2006

So, the idea is that I wanted something “like” the Ultranvnc Single Click download, only for linux. The main idea being is that if someone is looking for a bit of desktop tech support on linux, we don’t need to be giving instructions for 5 different package managers, or source compilation, or anything more than […]

Remote Tech Support using VNC (Ultravnc SC and x11vnc+wrapper script)

Tuesday, June 6th, 2006

Ok, some time back I’d done a writeup on UltraVNC SC, which is a nice customizable (windows version) VNC server that essentially let’s someone doing remote support build their own downloadable .exe that runs and automatically tries to make a direct connection to a “listening” vnc viewer. It’s good for helpdesk environments as an easy […]

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